Resident Pest Control

Designed for the unique needs of Southern California Homeowners

Serving Homes in Los Angeles, Orange, San Diego, Riverside and San Bernardino Counties

1. Customer-Focused Plan Selection
2. Flexible Scheduling
3. Budget Sensitivity
4. Technician – Thorough, Communicative, Trustworthy
5. Solutions for Multiple Pests
6. Health Consciousness

1. Customer-Focused Plan Selection

Home is where the heart is. Our staff takes special care to ask and listen to the many factors that determine the best treatment plan for you. Factors include your desire for prevention, family safety, the micro-climactic conditions conducive to pests, attitudes of neighbors regarding sanitation, areas of the home and yard to be covered.

For these reasons we offer: monthly, bi-monthly and quarterly plans!
Other plans can be tailored to meet your needs.

2. Flexible Scheduling

Our staff will listen your needs and concerns about …

• daily routines
• best day of the week
• best time of day
• special family health requirements
• pets and children, elderly or special needs
• supervision of service
• security, locks and gates
• pre-notification

3. Budget Sensitivity

Pricing to meet your budget!

• You choose the number of visits and the associated price.
• You choose what fits your periodic and yearly budget requirements – not the pest control company!

4. Technician – Thorough, Communicative, Trustworthy

Our goal is to provide added value to the customer, not available anywhere else in the pest control industry. We look for the brightest and train our technicians to view themselves as consultants. Our consulting technicians are patient, knowledgeable and ready to provide best-of-practice treatment.

Many pest control companies seem to be satisfied to have poorly trained, low paid, easy-going technicians who spray and go. At Hearts, our technicians are provided a career path to achieve higher level licensing in structural and landscape pest management, as well as EcoWise Certification.

Ethics is integral to every aspect of our training, from sales to service to teamwork.

Our jobs are sometimes routine, but when our customers need that extra TLC, they get it from someone who cares. When customers ask us to reach into our bag of in-depth knowledge, they know they can rely on us to provide correct and complete answers to their pest problems. And they know we are ready and able to handle the most difficult jobs.

Ultimately, our job is to take studied risks, under all the necessary safeguards, so our customers may enjoy a happier and healthier lifestyle.

5. Solutions for Multiple Pests

We offer a smorgasbord of services. Assemble a list of all your special pest control needs. Obtain basic coverage, or add coverages for such items as fleas, rats, gophers, birds, bees, landscape and organic pest service.

6. Health Consciousness

More and more families ask first about the health risks associated with pest control in order to make an informed decision. Other families seem to understand the risks and are focused on immediate resolution of the pest problem. No two families are the same. In any given day, our technicians meet a variety of customers, one asking for a solution without any pesticide, another looking for non-airborne treatments due to respiratory ailments, while a third may want every wall joint covered with pesticide to “just keep them out!”

For this reason, we have designed two basic programs; both are based on the principle of applying the least amount of pesticide that will effectively do the job. Both programs involve a strong focus on site inspection and active monitoring. We also provide our specially desired workplace safety study, to protect all parties for the liabilities and hazards associated with pest control treatments.

Our standard program relies on a rotation of pesticides that are known to have low human and animal toxicity when applied according to the label. Exterior treatments are focused and careful. We utilize both repellants, and non-repellants, which allow insects to cross through a hidden barrier of pesticide that they infect other insect with to induce a multiplying effect. Indoors, we rely primarily upon baits that are safely placed in cracks and crevices, away from contact with children and pets.

Focus on Organics is our program (backed by our EcoWise Certification), that targets the needs of the growing community of families that are green-conscious. For you, we have the program that meets your strong, legitimate wish for a small haven you call home on a sustainable earth. Many of the products are OMRI listed. Minimum and reduced risks labels are among them. When signing up for our organic program, we will not use anything non-organic without prior written consent. We also use unique products such as diatomaceous earth and beneficial insects.

On the pendulum of safety vs. effectiveness, you choose! Not us.

Pest control consulting technicians dispatched from your home town!