Hearts – “A Different Pest Control Company”

Full and Free Inspection – Complete and Unique Pest Control Service

Hearts Pest Management Leadership

Hearts Pest Management, Inc., is owned by Gerry Weitz, M.S.W. and his wife, Karen Shaw, Phd. Molecular Biology/Genetics. Karen is internationally known in her scientific discipline.

As leaders, we strive to provide and groom the best talent and potential among our employees based on the imperative that leadership rise from the ranks. Our goal is for every staff member to have pest control or other skills that enhance our team. Staff members include conservationists, a degreed turf specialist, a 15 year former pest control company owner and even a world champion mountain bicyclist!

Origins and Perspective

Gerry Weitz worked in senior management at two of the best run American companies, ADP and Ernst and Young. When the dot.com crash of 2001 caused Gerry to reassess his career, he drew on his experience with these best of breed companies and prior experience in human resources and farming earlier in life. When he saw a small pest control company with potential, he consolidated his life experiences around a new venture in pest control.

Gerry evolved a philosophy of pest control unique to the industry, creating the “consulting pest control technician,” trained to provide added-value, to “Continuously Improving the Way it’s Done!”

Hearts Pest Management became the first EcoWise Certified company in southern California in 2006, demonstrating leadership and determination to better the profession and service.

In our devotion to our employees, we seek to be the Starbucks of pest control, with the best benefits and the best career programs, ultimately creating a consulting pest control staff passionately concerned with fulfilling your every expectation. The San Diego Union-Tribune recognized us for this devotion in “A Good Buzz.”

Growth and Expansion

Hearts is now a major presence in the Southern California pest control marketplace. As of January 2012, Hearts has grown well over 1000% since inception in January 2002. Hearts has strived to retain the personal touch of a small entity in relations with customers and employees, while striving for excellence and consistency of service as the organization expands.

Service Summary

Hearts provides much more than basic spray and go ant and spider control service. Hearts has always believed in providing full and free consultation and inspection to educate customers, properly scope their concerns and to provide complete pest control solutions, not band-aids.

Hearts provides comprehensive pest control specialties in:

• organic pest control – ants and spiders
• rodent control – rats and mice
• burrowing rodents – gophers and squirrels
• residential pest control
• landscape pest control
• commercial pest control
• bee removal
• bed bed control
• bird control
• mite control

Hearts has also become one of the few pest control companies in this region licensed to perform both structural and landscape services. Our landscape services include solutions for fruiting and ornamental trees and shrubs, lawns and turf.

Affiliations

 
Hearts Pest Management, Inc. is an active member of NPMA (National Pest Management Association), PCOC (Pest Control Operators of California and several community chambers.

Hearts is a proud member in good standing with both the Los Angeles Better Business Bureau and the San Diego Better Business Bureau and the local chamber of commerce. Hearts is also a member of the Symbiot Pest Management Network, which allows companies to establish national and regional contracts, while working with trusted local companies.

Company Philosophy

 
To provide added value to the customer, not available anywhere else in the pest control industry.

We look for the brightest and train our pest control technicians to view themselves as consultants. Our consulting pest control technicians are patient, knowledgeable and ready to provide best-of-practice treatment.

Our jobs are sometimes routine, but when our customers need that extra TLC, they get it from someone who cares. When our customers ask us to reach into our bag for in-depth knowledge, they know they can count on us to provide correct and complete answers to their pest problems….And they know we are ready and able to handle the most difficult jobs. Ultimately, our job is to take studied risks, under all the necessary safeguards, so that our customers may enjoy a happier and healthier lifestyle.

Company History and Milestones

2012

• Coming soon – pest control service in Ventura and Santa Barbara

2011

• Hearts announces pest control service in Los Angeles

2010

• Pest control service extended to San Bernardino

2009

• Gerry Weitz, President becomes a recognized advocate for customers and employees in the industry as a writer for Pest Management Professional Magazine
• Hearts Consulting Group is formed to assist pest control companies in management, technology and the evolution toward green pest contol

2008

• Hearts pest control service announced in Orange County
• Service offerings include one-of-a-kind mite control service
• All pest control technicians have now been trained by the EcoWise Certified organization
• >Hearts Pest Management speaks out in support of AB 2716 sick time benefits for full-time workers!

2007

• Hearts pest control service available in Riverside County
• Hearts becomes the prime source for knowledgable and comprehensive control of mites that result from bird and rat infestations
• Hearts Pest Management becomes first and only company in southern California (south of San Francisco) to obtain the EcoWise Certified designation of recognized IPM (integrated pest management) companies devoted to ecological best practices.
• Hearts Pest Management rolls out a comprehensive program for bed bugs, including both treatment and maintenance programs, as well as education and training for hotel / motel and other residential facility staff, for the prevention and early detection of bed bugs. Training is available in both English and Spanish!
• Hearts Pest Management gains recognition from the San Diego Union-Tribune as a corporate culture focused on employee development, motivation and support, and from industry leading consultant, Lloyd Smigel, who describes Hearts Pest Management as having “among the highest morales I’ve ever seen” in 30 years in the industry.

2006

• Hearts Pest Management rolls out organic landscape, tree and shrub treatments across San Diego County. Non-organic services are also available.
• Hearts acquires pest control certification as a provider of Mauget proprietary tree injection treatments. This service allows Hearts to both fertilize and treat for pests with a “closed-system” that will not cause harm to the environment typcial with wind drift of pesticidies. This new and unique pest control service is being introduced throughout our service areas of San Diego and the neighboring Temecula and Murietta region.
• Hearts relocates to a larger facility in Rancho Bernardo, CA, doubling call center capacity and with instand access to major highways to major highways to improve customer response times.
• Hearts begins rollout of its “Focus on Organics” reduced and minimum risk pest control program for home and garden, with consultation and services available for non-pesticide control for pests in the environment.

2004

• Hearts obtains agricultural pest control license for treatment of landscapes, parks, public right-of-ways and institutions such as school landscapes.
• Hearts expands pest control into the Temecula / Murrieta region.
• Hearts obtains Killer Bee Certification and conducts full bee removal, honeycomb extraction and repair services.
• Hearts moves to a state-of-the-art facility, creating a rapid response customer call center.

2003

• converts to pest control industry leading PestPac Internet software, permitting technicians to dispatch directly from their homes to jobsites in their communities, achieving rapid customer service from technicians operating in their own communities.

2002

• Services expanded to all San Diego County. Hearts enters contracts with major home warranty companies for extermination and pest control services.

January 2002

• A simple request for gopher services from Hearts Pest Management by a passionate gardener, Gerry Weitz, led to the incorporation and purchase of Hearts Pest Management.

1994

• Hearts Pest Management is established and begins servicing Poway and Escondido, with a “hearts’ desire” to own a pest control company.