Primary vs. Secondary Mite Bites

Our Mite Expertise

Hearts Pest Management has become the leading expert on mites and mite bites in the commercial pest control industry. We are proud to have studied this unusual area of pest control and reach this level of competency. But it comes with a problem. There are situations we can diagnose and treat and others we can not, although we can still be of great value as an adviser. Our fees are determined based on your answers to the questions posed in the sections that follow.

Secondary Mite Bites and Free Inspections

A Secondary infestation of biting mites is one where the source of the mites is not “mysterious,” where there are larger animals that vector mites into the living area. If the situation you are experiencing is found within the first list only, this is a situation we can likely solve with an agreed set of trapping, exclusion (to stop) entry, cleanup (indoors and/or outdoors). We assess no fee for the inspection in this scenario. One or several of the following may be true.
  • If you physically see mites alive and moving NOW.
  • If you have had a heavy rat, mice or bird infestation over months or years.
  • If you smell dead rats, mice or birds or other wildlife.
  • Large flies are coming from the ceiling or wall void.
  • If you have an aviary.
  • If you live on a canyon or hillside adjoining a wildlife throughway.
  • If you have birds that recently came from a pet store.
  • If you have dog(s) or cat(s) that roam free.
  • If you have dog(s) and cat(s) that go to the bathroom in the yard and the fecal matter is left out.
  • If you have untrimmed palm trees in close proximity to your house or trees touching your house.
  • If you or the person you are concerned about is a hoarder, there may be an infestation nearby.

Primary Mite Concerns

Primary mite bite concerns are those where the source of the mite bites are mysterious and there is a strong sense of personal invasion. The following situations are much more complex. We are seeing a lot of these situations that require a multi-disciplinary review. For these situations we charge a $375 fee to provide an inspection and consultation. We do this because we are getting many callers who are insisting on solutions that may be outside our area of expertise. We have lots of information to share but the solution may not be in pest control. In these situations WE WILL NOT TREAT WITH PESTICIDES. It is against the law to treat with pesticides where we have not ourselves found mites as an issue. We do not provide this treatment based on the word of another professional organization – neither inside nor outside the pest control industry. If you present with any of the following symptoms, we will gladly take your call and assist with a consultation and inspection. In these situations we do not know if we will be able to do anything to assist, as all or a large part of the service may be outside our expertise. Therefore, we are charging $375 for this service to cover call and consult/inspection time.
  • If you do not see live, moving mites and have had concerns for some time, often months or years.
  • If it seems that mites have moved with you from an old occupancy to a new occupancy, whether down the block or many miles away.
  • If it seems that mites are biting everyone in the family.
  • If you are the only one feeling bitten over a period of months or years.
  • If you are using your own purchased pesticides and have been treating. These pesticides may be natural, store or internet purchases.
  • If you have had other pest control companies attempt to solve a mite problem that doesn’t seem to go away.
  • This may sound like a strange point – but it is not! The lighter your skin tone, the more likely you are to sense abnormalities in your skin. Rashes, marks, blemishes are things you can be very aware of. These are very often NOT pest related. They could be associated with irritating clothing, aging, stress reactions or disease.
  • If you are taking medications with known potential for side effects that cause skin problems.
  • If you are taking several drugs or Over-the-Counter pharmaceuticals.
  • If you self-diagnose with obsessive-compulsive disorder.
  • If you have “sick child syndrome” as we call it. Question: Were you raise by a parent who always felt you were sick?
  • If you seem to have mites occupying your ears, nose, throat, eyes or other body parts.
  • If you are collecting dust and lint samples with biting mites.
  • If you are visiting and applying solutions based on folk wisdom websites such as or think you may have Morgellon’s disease..
  • If you have had the feeling of being bitten repeatedly over time and you refuse to see medical doctors. You may need to consult a generalist, dermatologist, ear-nose-throat specialist, or even a psychologist. (Hearts Pest Management would need a written diagnosis that you can share with use with physical proof that you have mites that are treatable by a pest control company. Merely being given a pest repellent such as Ivermectin will not meet our standard of proof). Additionally, we are not competent to treat for mites that invade your body. This is a medical problem between you and your doctor.
  • Persistent feelings of being bitten may be associated with the onset of a psychological disorder – or may be the side effect of current medications. Delusional parasitosis may be a primary or secondary diagnosis. We are not qualified to diagnose this. All we can do is state whether or not we see an active mite infestation or other issues that could potentially cause an infestation. You are always free to request other opinions.
Important note on hormonal disorders: We now have received affirmation from acari entomologists that human hormone levels can impact mite attraction to human hosts. If you are on hormone replacement therapies of any kind (growth, thyroid, testosterone, estrogen), this is valuable information for us. We are not doctors and we have no interest in being intrusive. We need to collect this information to help understand what is happening. We will still look to the factors above to determine if our visit will constitute a free inspection or a paid consult.

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Pest Behavior & Solutions

Pest Behavior & Solutions

We Know About Pests, You Can Too. Visit our Pest Library for information
on the habits and habitats of some of the most common pests.

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We are the first pest control company in Southern California to achieve the California EPA Integrated Pest Management Award.

  • In-door trapping
  • Out-door baiting or trapping
  • Full exclusion to keep them out!
  • Decontamination (see mites and parasites)
  • Clean-up
  • Maintenance monthly
View Our Plan for Rats and Mice
  • Indoor / outdoor eradication
  • Bee removal – hive and honeycomb
View Our Plan for Bees and Wasps
  • Monitoring
  • Commercial reporting
  • Clean-outs and maintenance
View Our Plan for Roaches
  • Comprehensive inspection
  • Written bedbug plan for owner – pest company
View Our Plan for Bed Bugs
  • Remediation / maintenance
  • Ground fumigation
  • Baiting
View Our Plan for Gophers and Squirrels
  • Single story eaves only (we do not service roofs or second story homes).
  • Full exclusion for nesting and perching
  • Decontamination (see mites and parasites)
  • Bird birth control
  • Pigeons
  • Starlings
  • Sparrows
  • Swallows
View Our Plan for Birds
  • Attic vacuuming
  • Power washing
  • Insulation removal – replacement
  • Full space area chemical fogging
  • Off-site disposal
View Our Plan for Mites and Parasites
Pest Control Product Labels & MSDS We welcome you to view pest control labels and MSDS information.