It is not easy to hire the right person for any job. In the pest control industry, it can be exceptionally difficult to find the right candidate: positive, articulate, hard working, ethical and team oriented. Kia was a great find. Below her picture is a wonderful review we received on this new pest control techncian.

Kia Goode, recently hired pest control technician

Kia Goode, pest control technician

“Hi Gerry,

I am writing to share my experience with your employee, Kia.

I just wanted you to know that in my brief interaction with Kia today, her friendliness and professionalism was excellent, and really appreciated. I usually never arrive home from work early enough to encounter your employees, and I know nothing of the pest control treatment that is actually applied on Heart’s visits. (Until today, I have only known that Hearts was another bill to pay.) Having met Kia today, and having paid attention to the various treatments she applied today, I was impressed.

I just thought you should know that Kia makes a terrific first impression, seems to have a great work ethic, really cares about the customer, and is a great representation of your firm. The employees on the front lines can make or break your relationship with your customer base, and she has certainly cemented ours in the brief time we interacted. She may be relatively new, but she’s a terrific asset to your firm.

(And – my wife Jackie gives Rob very high marks too!)

Kind regards,
R.B.
—- Inspiration Lane
Escondido, CA 92025
Acct 13524″

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